Assured QMS Implementation with Enterprise Support
Get Enterprise Support with our Annual Subscription Plan! We guarantee end-to-end implementation of FlinkISO QMS to match your existing or new QMS set up. From initial installation to training and setting up the application to match your requirements, we ensure no stone is left unturned and you get an application that does exactly what you want from it. Our enterprise support consists of the following services which are key to implement QMS software in your organization:
- Complete QMS application and ONLYOFFICE installation
- Free Access to FlinkISO API
- Priority Support (Phone/ Email/ Chat/ Google Meets)
- 50 hours of free Customization
- Up to 100 Document Uploads for free
- Setting up the required masters
- Installing initial HTML Forms
- Training your staff on how to use the QMS
- Generating Reports & Graphs
- Regular Updates & Upgrades
Process
Working closely with your QMS team and based on their inputs we build the application by following the process below:
| # | Activity | Description | Duration |
|---|---|---|---|
| 1 | Installation | We install both the applications on your server with two instances (Testing & Production). Any customization required is first deployed on testing server and when approved is moved to production server. | 1-2 days |
| 2 | Private GitHub Repository | We encourage all our paid customers to maintain their own private GitHub repository for application change tracking. | 1-2 days |
| 3 | Adding Masters | After installation, we add initial masters where we import all the initial required data we get from you into the system. We then create required employees & users with access controls. | 1 week |
| 4 | Standards & Clauses | Based on the standards you follow, we then add required standards & clauses to the system and create document categories. | 1 week |
| 5 | Document Import | Once we set up your standards and initial masters, we import all your existing QMS documents to the system. | 1-3 weeks |
| 6 | Form Creation | After setting up the initial QMS, we then proceed with HTML Form creation using FlinkISO API. This covers the following:
|
1-2 week |
| 7 | Customization | You may want to edit existing modules or add new functionality to the application. This is covered under customization. You get 50 hours of free customization where following activities are included:
|
Based on requirements & complexity |
| 8 | Reports | Based on the forms created, we build all the required reports & graphs you may require with custom access control. | Based on requirements & complexity |
| 9 | Updates & Upgrades | Regular updates and periodic upgrades of the application as and when available. All these changes are individually synced with the customer's GitHub repository. | Periodic |
| 10 | Regular Backups | We set up periodic cronjob for backing up production instance as per customer's policy. These backups are stored on the customer's device. | Periodic |
Benefits
With Enterprise Support, we make sure that the application matches your requirements as closely as possible. You get a customized QMS software which you can deploy in minimal time period and use the application without any usage or other restrictions or limitations even after your support plan expires.
How to proceed with the plan?
If you have already downloaded the application, contact us at [email protected].
If you have not yet downloaded the application:
FAQ
What happens when our Support expires?
You continue to use the application without any restrictions. If you wish to use APIs after the expiry, you pay USD 80/ month for API charges. Additional support is charged.
Are there any technical or other restrictions after the expiry?
No. Application remains the same. Restrictions are only on support & API access.
Why do you charge for APIs
API is not open source or free. We host them on our server, maintain & regularly update them with new features. We charge nominal fees against this.
What happens to the HTML forms that we create using APIs after the expiry of the plan?
Forms that you have already created will continue to function without any restrictions. You only need APIs to create additional forms or edit existing forms.
Can we upgrade our plan after expiry?
Yes.
What Clients Say?
Testimonials
The FlinkISO Online System certainly has revolutionized our business, it certainly allows us to work "smarter, not harder".
The online tracker, database, reports and graphs etc, have outperformed our initial system.
All the documentation is accessible at the press of a button, needless to say we are proud to be affiliated with you and with this level of professionalism.
Mrs. V. Donjeany
LEPRO Corporation CC, South Africa.
We have been using FlinkISO as our Quality Management Software for the past few years and we are extremely satisfied with the software and services offered.
The support team installed the software for us and worked with us to customize our Quality Management website which made the transition from a paper-based system to an online one effortless.
They always respond promptly to any questions or inquiries and have processed our web customization requests with speed and reliability.
I would highly recommend their services.
Priyangi Perera
Pro-Lab Diagnostics, Round Rock, Texas.
